Privacy Policy
Unified Advantage Consulting Pvt. Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring transparency in how your information is handled. This Privacy Policy explains what data we collect, how we use it, and your rights as a user.
1. Information We Collect
1.1 Mobile Number (Required)
We collect your mobile number for:
- User registration and login
- OTP (One-Time Password) based authentication
- Account security and verification
We do not use your mobile number for marketing or promotional communication.
1.2 Optional Information
The following information is not mandatory and is not required to use the app:
- Name, Email address, Address
- Social media URLs, Personal biodata
- Society name, Government identification details, Nominee details
1.3 Financial and Society Data
CoopWiki MRM does not directly collect or store financial or sensitive member data, including membership details, deposits, loans, or interest information. Any such data visible in the app is provided by the respective cooperative society systems and remains under their control.
1.4 Device and Technical Information
- Device type and operating system
- App usage logs
- Error and crash reports
2. How We Use Information
- To authenticate users using OTP
- To provide access to app features
- To maintain security and prevent fraud
- To improve app performance and reliability
3. OTP and Verification Services
We use OTP (One-Time Password) verification to securely authenticate users. OTP messages may be sent via third-party SMS service providers. We do not store OTP messages permanently.
4. Data Sharing
We do not sell or rent your data. We may share data only with:
- Cooperative societies (for service functionality)
- SMS/OTP service providers (for authentication)
- Cloud and hosting providers
- Legal authorities if required by law
5. Data Security
We implement appropriate security measures such as encryption and secure authentication mechanisms to protect your data.
6. User Rights
Users have the right to access their information, request correction, and request account deletion.
7. Third-Party Services
The app may use third-party services such as SMS gateways and hosting providers. These services operate under their own privacy policies.
8. Children’s Privacy
This app is not intended for children under 13 years of age.
9. Data Retention
We retain data only as long as necessary for providing services and complying with legal obligations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@coopwiki.com
Website: https://www.coopwiki.com