Privacy Policy

COOPWIKI
Privacy Policy
Version 1.0  ·  Effective 28 August 2026


Introduction
CoopWiki respects the privacy of its users and is committed to protecting personal information collected, processed, stored, or used in connection with the operation of the platform. This Privacy Policy explains how CoopWiki collects, uses, stores, discloses, retains, and processes user information in relation to the use of the website, platform services, moderation systems, verification mechanisms, and community contribution features.
By accessing, registering on, contributing to, or using CoopWiki, users consent to the collection and processing of information in accordance with this Privacy Policy and applicable laws of India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
Information Collected
CoopWiki may collect personal information including name, email address, mobile number, username, OTP verification information, profile details, communication records, verification-related information, uploaded documents, and any information voluntarily submitted by users through the platform.
CoopWiki may also automatically collect technical and usage-related information including IP address, browser type, operating system, device identifiers, access timestamps, session data, cookies, analytics information, referral URLs, usage logs, interaction history, and other technical information relating to the use of the platform.
Where users contribute content to the platform, CoopWiki may collect and retain contribution history, edit records, uploaded files, moderation logs, revision histories, timestamps, complaint records, dispute submissions, verification requests, and associated activity logs.
Certain information submitted to CoopWiki may become publicly visible depending on the nature of the contribution and the operational structure of the platform.
Purpose of Collection and Processing
CoopWiki may collect, use, process, store, review, and retain information for purposes including user registration, authentication, OTP verification, account management, moderation, fraud prevention, impersonation prevention, verification processes, platform administration, dispute resolution, grievance handling, platform security, analytics, service improvement, communication with users, legal compliance, archival preservation, enforcement of platform policies, and operational management.
CoopWiki may also process information for the purpose of preserving revision histories, maintaining audit logs, investigating suspicious activities, detecting abuse, enforcing moderation decisions, and protecting the integrity and security of the platform.
OTP Verification and Identity Checks
CoopWiki may implement email OTP verification, mobile OTP verification, and limited identity confirmation procedures for account security, fraud prevention, impersonation prevention, moderation integrity, verification requests, and operational protection of the platform.
Any verification conducted by CoopWiki is limited to internal platform procedures and does not constitute government authentication, statutory certification, legal verification, regulatory approval, or financial endorsement.
Public Contributions and Visibility
CoopWiki operates as a public information and community-contribution platform. Users acknowledge and agree that certain submissions, edits, uploads, usernames, timestamps, contribution histories, revision histories, and moderation-related information may become publicly accessible through the platform.
Users are solely responsible for any information voluntarily published, uploaded, submitted, or disclosed through publicly accessible portions of the platform.
CoopWiki may preserve archived versions, historical revisions, moderation logs, and edit histories even after modifications, removals, account deactivation, or deletion requests where necessary for transparency, dispute resolution, legal compliance, fraud prevention, operational continuity, moderation integrity, or archival preservation.
Sharing and Disclosure of Information
CoopWiki may share, disclose, transfer, or provide access to user information with moderators, senior moderators, administrators, grievance officers, technical service providers, hosting providers, analytics providers, legal advisors, auditors, law enforcement authorities, courts, regulatory authorities, governmental agencies, or authorized third parties where reasonably necessary for platform operations, moderation, verification, fraud prevention, security, dispute handling, enforcement of platform policies, legal compliance, or protection of legal rights.
CoopWiki may disclose information where required by applicable law, court order, governmental direction, regulatory request, or lawful investigation.CoopWiki does not guarantee confidentiality for information voluntarily submitted or published in publicly accessible areas of the platform.
Cookies and Automated Technologies
CoopWiki may use cookies, session technologies, server logs, analytics systems, and related automated technologies for authentication, session management, fraud prevention, analytics, security, operational functionality, abuse prevention, and enhancement of user experience.
Such technologies may collect information relating to browsing behavior, session activity, device information, interaction history, and platform usage patterns.
Users may disable certain cookies through browser settings; however, certain features or functionalities of the platform may become unavailable or impaired as a result.
Data Retention and Archival Preservation
CoopWiki may retain contribution histories, revision records, moderation logs, timestamps, verification records, archived content, complaint records, dispute histories, user activity logs, deleted content records, and related operational data for purposes including legal compliance, fraud prevention, platform integrity, moderation review, dispute resolution, archival preservation, operational continuity, and enforcement of platform policies.
Users acknowledge that complete deletion of all historical references, revision histories, archived versions, backups, or moderation records may not always be technically feasible or operationally permissible.
User Rights and Requests
Users may request correction of inaccurate information, review of moderation decisions, account deactivation, clarification regarding stored information, withdrawal of consent where applicable, or submission of grievances relating to personal data.
CoopWiki reserves the right to verify the identity of any requesting party before processing such requests and may refuse, restrict, or partially comply with requests where retention is necessary for legal compliance, dispute resolution, fraud prevention, moderation integrity, public-interest preservation, platform security, archival purposes, or enforcement of platform policies.
Requests relating to publicly available information, historical revisions, public records, or community-contributed content may be subject to editorial review and operational discretion.
Platform Security
CoopWiki may implement reasonable technical, administrative, and organizational measures to protect user information against unauthorized access, misuse, alteration, disclosure, loss, or unlawful processing.
However, users acknowledge that no online platform, communication system, or electronic storage method can guarantee absolute security, uninterrupted operation, or complete protection against unauthorized access or cyber incidents. Users transmit and provide information at their own risk.
CoopWiki reserves the right to monitor activity, investigate suspicious conduct, preserve evidence, restrict accounts, suspend access, and cooperate with lawful authorities in relation to fraud prevention, cybersecurity incidents, unlawful conduct, impersonation, abuse, or violations of platform policies.
Third-Party Links and External Services
The platform may contain links, references, integrations, or embedded content relating to third-party websites or external services. CoopWiki does not control and shall not be responsible for the privacy practices, content, security measures, data collection practices, or operational activities of third-party platforms.
Users accessing third-party websites or services do so entirely at their own discretion and risk.
Grievance Redressal
Users may submit complaints, correction requests, privacy-related grievances, moderation disputes, takedown requests, or legal notices through the grievance redressal mechanisms made available on the platform.
Complaints, correction requests and privacy-related grievances may be sent to the Chief Operating Officer, Unified Advantage Consulting Company (UACC) Pvt Ltd, Door No. S-13, 2nd Floor, Ajiyal Complex, NKS Business Center, Building No. 14, 1582, Kakkanad, Kochi, Kerala 682030, or by email to info@coopwiki.com.
All complaints and requests may undergo internal review, moderation assessment, identity verification, and operational evaluation before action is taken.
CoopWiki reserves the right to determine the manner, scope, and outcome of grievance handling procedures subject to applicable law.
Amendments to this Privacy Policy
CoopWiki reserves the unrestricted right to modify, amend, update, replace, or revise this Privacy Policy at any time without prior notice.
Continued use of the platform after publication of revised policies shall constitute acceptance of the modified Privacy Policy.
CoopWiki  ·  Privacy Policy  ·  Version 1.0, effective 28 August 2026        Page  of